Privacy policy

Last updated: October 18, 2025

At MyDryStep.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

We collect the following types of information to process your order and improve your experience:

Personal Information: name, email address, shipping and billing address, phone number.
Payment Information: credit/debit card details (processed securely via our payment partners — we do not store full card data).
Order Information: items purchased, order number, date of purchase, and shipping status.
Technical Information: IP address, browser type, device information, and cookies to improve site performance and analytics.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders.
Communicate with you about your purchase or inquiries.
Provide customer support and resolve issues.
Send order confirmations, updates, and shipping notifications.
Improve our website, marketing, and customer experience.
Comply with legal and tax obligations.

3. Sharing Your Information

We do not sell your personal information.
We may share limited data with:

Service providers who help us operate our business (e.g., payment processors, shipping carriers, analytics tools).
Legal authorities if required by law or in response to valid legal requests.

All third-party partners are required to protect your data and use it only for authorized purposes.

4. Cookies

Our website uses cookies to:

Remember your preferences and cart contents.
Analyze website traffic and performance.
Provide personalized offers and content.

You can choose to disable cookies in your browser settings, but some site features may not function properly.

5. Data Retention

We retain your information only for as long as necessary to:

Complete your transactions and provide customer service.
Comply with legal, tax, or accounting obligations.

After that, your data is securely deleted or anonymized.

6. Your Rights

Depending on your location, you may have the right to:

Access, update, or delete your personal data.
Object to or restrict processing.
Withdraw consent for marketing emails.

To exercise these rights, contact us at:
📧 info@mydrystep.com

7. Data Security

We use SSL encryption, secure payment gateways, and limited data access to protect your personal information. However, no system is 100% secure, and we cannot guarantee absolute protection.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
📧 info@mydrystep.com